Privacy policy

A: INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA

I. Below, we provide information on how your personal data may be collected when using this website. Personal information is all data that can be used to identify you individually such as your name, address, email address, or how you interact with the site. 

II. The controller per Art. 4 para. 7 of the EU General Data Protection Regulation (GDPR) is MindLINK, Christiane Lechner, Owner, Grünwalder Straße 1, 1st floor, 81547 Munich, Germany Telephone: +49 (0) 89 69386267, Fax: +49 (0) 89 69386256, Email: office@mindlink.info.


B: COLLECTION OF PERSONAL DATA (TYPE AND PURPOSE)

I. When you visit our website

If you use the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. The website provider automatically collects and stores information that your browser automatically transmits to us as server log files. These include in particular:

– your IP address 

– the date and time of your access 

– your time zone 

– the content of the request (concrete page) 

– access status/HTTP status code 

– amount of data transferred 

– the website making the request 

– your browser 

– your operating system and device 

– language and version of browser software.


The purpose for processing this data is to ensure a smooth connection to our website and to evaluate system security and stability.

The legal basis is Art. 6 para. 1 clause 1 lit. f) GDPR. The purposes indicated above constitute our legitimate interest in collecting such data. We do not use the collected data for the purpose of making any conclusions about individual users.


II. If you contact us by email or via the contact form


When we are contacted via email or via a contact form, we will store the data you provide (such as your name and email address) in order to answer your questions.

We process this data per Art. 6 para. 1 clause 1 lit. a) and b) GDPR on the basis of your voluntary consent and/or to perform those actions related to a (possible) contractual relationship with us, if that is the subject of your inquiry.


III. Contact by telephone


When you contact us by telephone, we will store the data you provide (your name and phone number) in order to call you back, if required.

We process this data per Art. 6 para. 1 clause 1 lit. a) and b) GDPR on the basis of your voluntary consent and/or to perform those actions related to a (possible) contractual relationship with us, if that is the subject of your inquiry.


IV. When placing an order 


As a customer, you can place orders with us. If you do, we will collect your title, given name and surname, email address, postal address, and telephone number (landline and/or mobile phone). 


This data is collected for the following purposes: 


  • to identify you as our customer; 
  • to execute the contract; 
  • for accounting purposes; 
  • for collections; 
  • to process electronic payments; 
  • to settle payment obligations; 
  • to make deliveries as agreed; 
  • to handle complaints; 
  • to provide customer support or customer loyalty measures; 
  • to make deliveries as agreed; 
  • to handle complaints. 


The legal basis is Art. 6 para. 1 clause 1 lit. b) GDPR.


D: DISCLOSURE OF DATA


I. Disclosure to provider


The system forwards the data automatically to the provider, which operates its servers within Europe. The data that you send via the contact form will also be forwarded to this provider, since it provides the site's email server. 


II. Other disclosure of data


01. Service providers and vicarious agents

Within the company, only those who need your data to fulfill our contractual and legal obligations have access to it. Contractors used by us may also receive data for these purposes. These are companies providing IT, telecommunications, and consulting services.

Under these conditions, recipients of your personal data may include:

- auditors, consultants; 

- attorneys;

- public authorities and institutions if required by law or government regulations.


02. Analytics

Your data will also be disclosed through the use of Google Analytics. See section F: of this privacy policy for details.


03. Other cases of disclosure

As a matter of principle, we do not otherwise disclose your personal data to third parties. We will only disclose your personal data to third parties if:

• you have expressly consented to this per Art. 6 para. 1 clause 1 lit. a) GDPR; 

• the disclosure is necessary per Art. 6 para. 1 clause 1 lit. f) GDPR in order to assert, exercise, or defend legal claims and there is no reason to believe that you have an overriding interest in not disclosing your data; 

• in the event that the disclosure is required by law as defined per Art. 6 para. 1 clause 1 lit. c) GDPR, and that 

• this is legally permissible and necessary per Art. 6 para. 1 clause 1 lit b) GDPR in order to process our contractual relationship with you.


E: USE OF COOKIES


We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device. Information concerning your device is stored in the cookie. However, this does not provide us direct information about your identity. Please also note that cookies cannot cause any damage to your device.

The use of cookies helps make our site more convenient and easy to use. For example, we use session cookies to identify which pages of our website you have already visited. This data will be deleted automatically once you leave our site.

In addition, we use temporary cookies stored on your device for a specifically determined period of time in order to make your interaction with our site more user-friendly. Cookies are used in accordance with Art. 6 para. 1 clause 1 lit. f) GDPR in order to protect legitimate interests

Most web browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or to have a message always appear before a new cookie is created. If you do not wish to allow cookies, an opt-out cookie will be set in your browser. This cookie is used exclusively to record your objection and prevent the setting of further cookies. If you prevent the setting of cookies, this may result in individual functions of the website no longer being available.

Please also note that an opt-out cookie only works within the browser in which it was set. In addition, cookies that were set during a visit to other sites will not be recorded. However, you can delete all cookies from your browser at any time. Instructions can be found in the help function of your browser.


F: GOOGLE


I. Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses cookies, text files that are stored on your computer and enable an analysis of how you use the website. The information generated by the cookie about your usage will generally be transmitted to a Google server in the USA and stored there. However, if IP anonymization is enabled on this website, your IP address will first be truncated by Google within the member states of the European Union or other states party to the agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and internet usage for the website operator.

The IP address provided by your browser as part of Google Analytics will not be combined with other data from Google.

You can prevent the use of cookies by selecting the appropriate settings on your browser; however, we should like to point out that if you do this, you may not be able to access all functions provided on this website. You can also prevent the data generated by cookies concerning your use of the website (incl. your IP address) from being passed to Google, and the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

You can also check out of Google Analytics by clicking on the following link: Yes, I'd like to check out.

This website uses Google Analytics with the "_anonymizeIP()" extension. As a result, IP addresses are only processed in truncated form in order to prevent Google from identifying specific individuals' use of the site. If the data collected about you is personally identifiable, it will be blocked immediately and the personal data deleted as soon as possible.

We use Google Analytics to analyze and regularly improve the function of our website and make it more interesting for you as a user. The legal basis for the use of Google Analytics is Art. 6 Para. 1 clause 1 lit. f) GDPR.

Google has agreed to comply with the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework with regard to any personal data that is transferred to the USA.

Information about the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User terms & conditions: http://www.google.com/analytics/terms/de.html; 

About how Google's handling of data: http://www.google.com/intl/de/analytics/learn/privacy.html;

and its privacy policy: http://www.google.de/intl/de/policies/privacy.


II. Google Maps

The website uses Google Maps to display geographical information visually. When using Google Maps, Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043) also collects, processes, and uses data about the use of the Maps functions by website visitors.

Further information about how Google processes data can be found in Google's Privacy Policy, which you can access at www.google.com/privacypolicy.html

We use Google Maps on the basis of a legitimate interest in optimizing our website within the meaning of Art. 6 para. 1 lit. f) GDPR.

You can also check out by clicking on the following link: https://adssettings.google.com/authenticated.


G: JQUERY


This website uses Ajax and jQuery technologies in order to optimize download/upload speeds. This involves accessing program libraries from Google servers. Google's content delivery network (CDN) is also used. If you have previously used jQuery on another Google site, your browser will instead use the cached copy. If this is not the case, it will need to be downloaded, which will result in the transfer of data from your browser to Google, Inc. ("Google") servers in the USA. You can find out more under: https://developers.google.com/speed/libraries/#jquery as well as under the data protection policies posted at google.de.


H: USE OF FONTS


I. Google WebFonts

This website uses external fonts, Google Fonts. Google Fonts is a service of Google Inc. (“Google”). The integration of these web fonts is carried out through a server request, generally to a server of Google in the USA. Accordingly, which of our websites you have visited will be transmitted to the server. Also, the IP address of the browser of the terminal of the visitor of this website is stored by Google.

When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. We use Web Fonts in order to present our website in a uniform and appealing way.

This constitutes a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.

For more information, see the Google privacy policy, which you can access here: www.google.com/fonts#AboutPlace: and www.google.com/policies/privacy/ .


II. Font Awesome

To ensure that fonts are presented as uniformly as possible, this website uses “web fonts” which are made available by Fonticons. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

To do this, your browser must connect to Fonticons’ servers. As a result, Fonticons, Inc. learns that our website has been accessed via your IP address. We use Web Fonts in order to present our website in a uniform and appealing way. This constitutes a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.

If your browser does not support web fonts, a default font will be used by your computer.

Further information on Font Awesome can be found under https://fontawesome.com/help and in the data protection declaration of Fonticons, Inc.: https://fontawesome.com/privacy.


I: LINKS TO THIRD-PARTY SITES


The links published on our website are researched and compiled by us with the greatest possible care. However, we have no influence on the current and future design and content of the linked pages. We are not responsible for the content on the linked pages and expressly do not make any claim that their content is our own. Only the provider of these third-party sites is liable for any illegal, incorrect, or incomplete content and for damages resulting from the use or non-use of such information. Liability is excluded for the party linking thereto. We are only responsible for links if we have positive knowledge of any unlawful or criminal content thereupon and if it is technically possible and reasonable for us to prevent their use.


J: OUR RIGHTS


You have the right: 


• per Art. 15 GDPR to request information about the personal data we have processed about you. In particular, you can request information about the purposes of such processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the right to have it corrected or deleted, the right to restrict or object to its processing, the right to complain about such processing, the source of the data if not collected by us, as well as the existence of any automated decision-making processes including profiling and to request meaningful information about the same; 

• per Art. 16 GDPR, to demand the immediate correction of incorrect or incomplete personal data we have stored about you; 

• per Art. 17 GDPR, to request that the personal data we have stored about you be deleted, unless its further processing is necessary to exercise the right to freedom of expression and information, to fulfill legal obligations, for reasons of public interest, or to assert, exercise, or defend potential legal claims; 

• per Art. 18 GDPR, to demand that the processing of your personal data be restricted to the extent that you dispute its accuracy or the processing is unlawful, even though you reject its deletion and we no longer need the data, but you need it to assert, exercise, or defend legal claims, or you have objected to its processing in accordance with Art. 21 GDPR; 

• per Art. 20 GDPR, you have the right to receive a copy of the personal data you have provided in a structured, current, and machine-readable format or to request its transfer to another controller; 

• per Art. 7 Para. 3 GDPR, you can revoke your consent provided to us at any time. As a result, we would then no longer be allowed to continue processing the data obtained previously based on this consent and 

• per Art. 77 GDPR, to file a complaint to a supervisory authority with jurisdiction for your customary domicile or place of work or for our registered office. The Bavarian Data Protection Authority, Promenade 27 (Schloss), 91522 Ansbach, Germany, phone: +49 (0) 981 53 1300, fax: +49 (0) 981 53 98 1300, email: poststelle@lda.bayern.de is the authority with jurisdiction for our registered office.


K: RIGHT OF OBJECTION


If your personal data is processed based on legitimate interests per Art. 6 para. 1 clause 1 lit. f) GDPR, Art. 21 GDPR gives you the right to object to said processing for reasons arising from your particular situation.

If you lodge your objection, we will no longer process your personal data unless we can prove a compelling legitimate interest in its continued processing that outweighs your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend our legal claims.

Address the objection to us; an email sent to: office@mindlink.info is sufficient.


L: DURATION OF STORAGE


I. No complete user IP addresses are stored and will be deleted immediately after you stop using the website.


II. Any user data will be deleted by no later than seven months after it was collected.


III. If you contact us by email, via the contact form, or by telephone, the data thus collected will be deleted 6 months after the last communication. This applies only if the contact is in reference to a specific customer relationship. In this case, a memo concerning this contact may be placed in your customer file. The data may be stored for up to ten years if required by law. After that, the data will finally be deleted. In the meantime, the data will be blocked to prevent easy access. This blocking will be implemented at the end of the year following the end of the contract.


IV. The personal data collected by us for the processing of your order will be deleted once the contract is terminated unless otherwise required by law. The data may be stored for up to ten years if required by law. The data will subsequently be deleted. In the meantime, the data will be blocked to prevent easy access. This blocking will be implemented at the end of the year following the end of the contract.


M: OBLIGATION TO PROVIDE DATA


Providing information is necessary when collected for server log files. Providing personal data, such as your name and email address, is also necessary when you use the contact form.

In addition, when you place an order, your name, address, email address, and other information must be collected.

The provision of any further data is voluntary.


N: AUTOMATED DECISION-MAKING


Automated decision making as defined in Art. 22 GDPR does not take place.


O: MODIFICATION OF THE PURPOSE


Personal data is processed for the purpose for which it was collected. We will not change how it is used.


P: DATA SECURITY


We use the most common SSL (Secure Socket Layer) method together with the highest level of encryption supported by your browser. Usually, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. Whether a single page of our website is transmitted in encrypted form is indicated by the closed display of the key or lock symbol in the lower status bar of your browser.

We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties. Our security measures are continuously improved to meet state-of-the-art requirements.


Q: UPDATES AND AMENDMENTS TO THIS PRIVACY POLICY


This privacy policy was last updated in 2018.

It may be necessary to change this privacy policy as a result of further development of our website and services, or due to changes in statutory or regulatory requirements. You can access and print out the current privacy policy at any time on our website.